Remote Monitoring

Security Systems Management

Enabling rapid response to signals and incidents…

The Group has a dedicated approved Alarm Receiving Centre serving our portfolio of clients and 3rd party installers. This is a fully equipped, state-of-the-art control centre receiving signals from a variety of signalling methods and systems. It was developed to enable a rapid response to signals and incidents as part of a complete security management service. With remote management of your CCTV, access control, temperature and detection alarm systems, you can be sure that your assets are being monitored at all times.

All alarm activations can be quickly validated and the appropriate response implemented. The centre is staffed by fully licensed operators who have been trained to the relevant standards and are audited annually. In the event of an incident, they are well-equipped to escalate actions with the primary services and keyholders ensuring the security of your property, 24 hours a day.

Lodge security
  • Intruder Alarms
  • CCTV
  • Driver Deliveries
  • Lone Working
  • Access Control Systems
  • Temperature Alarms
  • Vehicle Tracking
  • Employee Book-Ons

For any query related to our remote monitoring system, please call us at 01254 388 838 today.

Lodge security

Monitoring of any location, at any time…

The Group’s remote monitoring centre combines the latest electronic surveillance technologies with the added benefit of rapid mobile response capabilities.

The centre is fully enabled for remote monitoring of any location, at any time. This ensures that CCTV images, access control information, audio files and any type of digital data or alert can be transmitted live over a secure network to our operators. So, whether you have traditional equipment or the latest digital systems, we can easily set up and support remote monitoring for any type of security infrastructure.

Best Alarm Monitoring Company 

Guardhall is a renowned remote monitoring company with a dedicated alarming centre that assists commercial and residential spaces in the UK. With decades of industry experience, our remote monitoring solutions enable us to provide a quick response in case of mishaps.

Guardhall provides you 98.99% protection against fire, theft or any kind of damage. Whether you’re around your property or somewhere else, our smart alarming systems will monitor the situation and call on the emergency number for assistance.

Incoming Signalling Types

Number of Systems Monitored

Number of Ad Hoc Bookings Taken Per Annum

Number of Ad Hoc Hours completed Per Annum

door access control systemDo you have a question about our service?
Take a look at our FAQs...

door access control systemWe were impressed enough to ask Guardhall to upgrade our CCTV recently. This they did quickly and efficiently with no disruption to our business.

Ian Kirkham, Managing Director, PK Marine

door access control systemGuardhall offers good support and will add to the security system as we want it, such as recently including extra monitoring at the gates.

Facilities Manager, Freight Systems Company

Alarm Monitoring

Will the Police Come when the Alarm Goes Off?

If you have a monitored alarm system with the option of Police Response, then the ARC will contact the police if a ‘confirmed’ signal is transmitted from the alarm system. It should be noted that the police will only visit a property when they have verification from the Alarm Receiving Centre (ARC) confirming that they believe the alarm has sounded in a genuine situation, and not a false alarm. They verify the alarm by Sequential Verification – This involves two different detectors triggering in one instance of the alarm going off.

Will the Police Come when the Alarm Goes Off?

If you have a monitored alarm system with the option of Police Response, then the ARC will contact the police if a ‘confirmed’ signal is transmitted from the alarm system. It should be noted that the police will only visit a property when they have verification from the Alarm Receiving Centre (ARC) confirming that they believe the alarm has sounded in a genuine situation, and not a false alarm. They verify the alarm by Sequential Verification – This involves two different detectors triggering in one instance of the alarm going off.

What happens if too many false alarms go to the police?

The police treat intruder alarm calls under two categories of response. Level 1 signifies an immediate response, and level 3 denotes no response whatsoever. Most police forces will give “three lives” for intruder alarms, and two for panic alarms.